1. Introduction
Welcome to CandyPix("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent content creation platform.
By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and communication)
- Username and profile information
- Communication preferences and notification settings
- Account preferences and customization data
2.2 Usage Data
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Features used and content created
- Error logs and performance data
2.3 Content Data
- Images and multimedia files you upload
- Generated content and creative results
- Project settings and creative preferences
- Metadata associated with your content
2.4 Image and Face Data Processing
- Our app allows users to upload images or videos, which may contain human faces. We do NOT perform facial recognition, identity verification, or biometric analysis. We do not extract or store facial feature templates or identifiers. Any facial features present in user-uploaded content are processed solely for AI-based content generation (such as filters, enhancements, or video generation). Uploaded content is processed temporarily and is not used for identification, tracking, or profiling.
3. How We Use Your Information
- Provide and maintain our content creation services
- Process your requests and generate creative content
- Improve our algorithms and service quality
- Send important updates and notifications
- Provide customer support and technical assistance
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Analyze usage patterns to enhance user experience
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes.
We do not share, sell, or disclose user-uploaded images or videos (including content that may contain human faces) with third parties for advertising, profiling, or identification purposes.
Data may be processed by secure infrastructure providers strictly necessary to deliver the service.
4.1 Image and Face Data Sharing
- We do not share, sell, or disclose user-uploaded images or videos (including content that may contain human faces) with third parties for advertising, profiling, or identification purposes.
- Data may be processed by secure infrastructure providers strictly necessary to deliver the service.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
6. Data Retention
Uploaded images and videos may be temporarily stored，are automatically deleted immediately after processing is completed.
Such content is only accessible to the user and is not used for identification, tracking, or profiling.
Users may delete their content at any time, and we will delete such data upon user request or within a reasonable period.
We do not retain user-uploaded content containing facial features.
- Account data: retained until deletion
- Logs: retained up to 30 days
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- You can control cookies through your browser settings
9. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies:
- Authentication providers (Google, Firebase)
- Analytics services (Google Analytics)
- Cloud storage providers
- Content delivery networks
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.